Full-Service Travel & Crisis Support for Global Workforces

From pre-travel intelligence to emergency evacuation, Sicuro combines advanced technology with award-winning emergency services to protect your global workforce across any border, timezone, or crisis scenario.

We deliver integrated risk solutions - ensuring seamless security, medical, intelligence, and crisis support worldwide

Sicuro empowers corporate security and safety teams with an end-to-end Duty of Care for their global workforce, seamlessly integrating cutting-edge technology with award-winning emergency response capabilities. Partnering with AlertMedia, an intuitive platform and app delivers real-time threat intelligence and emergency communications, while Sicuro’s 24/7 multilingual Global Security Operations Center (GSOC) provides constant support providing medical and security response coordination across all major time zones.  

From Prevention to Response: Complete Duty of Care Solutions

Travel Risk Management - Sicuro Group and Alert Media

Powered by AlertMedia

Experience industry-leading threat intelligence and emergency communication through our strategic partnership with AlertMedia.

Why Sicuro Group?

Trusted by 100+ global organizations, including Fortune 500 companies, we deliver measurable value through tech-enabled risk management solutions. We combine global reach with local expertise to ensure unmatched protection for your workforce and operations.

24/7 Global Service

Around the clock, global support and response from our multilingual team of security, medical and travel experts. Trusted by Fortune 500s and NGOs, we have over 16 years of experience in supporting organizations of all sizes, worldwide.

Single Point of Accountability

Seamless integration of our end-to-end duty of care services. One platform, one contract, full visibility.

Pay for what you need

We firmly believe in helping our clients maximize the value of their investment. We operate on a KPI performance system and conduct regular reviews to ensure you're getting the most out of our service.

World Class Partnerships

Leverage our strategic partnerships to access industry-leading business solutions, spanning from advanced travel risk management technology to premium medical services—delivering comprehensive coverage across the entire spectrum.

Global Expertise, Regional Experts

Whether employees require routine medical coordination or security extraction from high-risk environments, Sicuro's integrated approach ensures uncompromising protection for personnel wherever business takes them.

Fast Response Times

Exceptional attention to detail with rapid response times from our award-winning GSOC.

Technology

An integrated app and platform keep employees informed and secure through every stage of their journey. From comprehensive pre-travel briefings to real-time threat intelligence and emergency communications, the software adapts to your needs through customizable APIs and data source integration.

24/7 Support

Through our Global Security Operations Center (GSOC), we provide round-the-clock technical, advisory, and emergency assistance across all major time zones. Our multilingual team and real-time translation supports hundreds of languages, ensuring clear communication when it matters most.

Medical Support

We deliver comprehensive medical support ranging from emergency assistance to routine care coordination. Our extensive network encompasses thousands of medical providers and more than 100 air ambulance services worldwide, handling everything from urgent care to provider referrals and payment guarantees.

Security Support

With decades of global experience, our security specialists provide 24/7 advisory services, crisis center support, and emergency evacuation coordination. Whether extracting personnel from challenging environments or arranging secure transport, our team has the expertise to ensure your employees' safety anywhere in the world.

Our Duty of Care Solutions

7

Continents Covered

24 /7

Global Assistance

170 +

Languages Supported

99 %

Client Satisfaction

Trusted by Global Leaders

Leading Fortune 500 companies rely on Sicuro Group to protect their most valuable assets – their people.

What Our Clients Say

Sectors We Serve

Leading Fortune 500 companies rely on Sicuro Group to protect their most valuable assets – their people.

Technology

Supporting executives from global tech firms during international travel

Finance

Protecting senior banking and investment personnel in emerging markets

FMCG

Ensuring safety for consumer goods executives in distribution territories

Management Consulting

Facilitating secure client visits
in high-risk regions

Energy & Resources

Protecting personnel at remote sites and during site visits

Security

Partnering with global security firms requireing regional expertise

Pharmaceutical

Safeguarding R&D teams during international travel

NGOs

Supporting humanitarian missions in challenging environments

Sicuro Group Risk Management Leaders

Our leadership team brings decades of combined experience in international security, executive protection, and complex logistics management across the world's most challenging regions.

Scott Wilcox

Scott Wilcox, founder of Sicuro Group, combines entrepreneurialism with deep expertise in security and logistics. With over 20 years of experience in challenging regions, he is driven by a passion for solving complex problems through technology, critical thinking, and collaboration.

Rafal Hyps

Rafal's experience includes leading finance and commercial operations across the MENA region. His expertise covers risk management, oil and gas services, and family office private equity. Rafal joined Sicuro Group as General Manager to guide the strategic repositioning and customer-centric growth of risk management services.

Andreja Stefanovic

Andreja specializes in technology projects that enhance efficiency and build strong foundations for future growth. With a proven track record in cross-sector development projects, strategy execution, and leadership, Andreja has always been directly involved in growing businesses and new segments across varying sectors such as tech, lighting, and power.

Ivana Millic

Iva oversees Sicuro's Supervised Journey Management and Executive Protection operations. Working toward a Security Risk Management Consultant (SRMC®) certificate and holding a CPD in Travel Risk Management, Iva serves as the main focal point for Executive Protection, Supervised Journey Management and Response at Sicuro Group.

Richard Doyle

Richard joined Sicuro in 2024 as a Protective Services Coordinator. He coordinates Sicuro's international travel safety, security, and executive protection projects while also playing a crucial role in the company's third-party due diligence process. Richard serves as Key Account Manager for Sicuro's Duty of Care and Travel Risk Management programs, ensuring comprehensive support for clients.

Frequently Asked Questions

Employee Onboarding & Technology

No. While our app provides enhanced location capabilities, we employ multiple methods for locating employees during emergencies, including PNR records, badging systems, and communication-based location protocols. Employee onboarding can be configured for opt-in participation, and travel risk management information can be distributed through various communication channels and platforms in addition to our optional app. 

Our onboarding process is designed to be flexible and efficient. You can automate it through HR systems like Workday or Active Directory, or simply use a CSV file import. For employee opt-in scenarios, we provide multiple registration options including QR code scanning, SMS registration, or Single Sign-On (SSO) authentication. 

We offer API integrations for various data feeds, with established connections to numerous Travel Management Companies (TMCs). Our system integrates seamlessly with travel management ecosystems, enabling comprehensive traveler tracking through: 

  • App-based location sharing
  • Communication-based location services
  • Passenger Name Record (PNR) details
  • Corporate badging and access control systems 

Pre-Travel Support

Our comprehensive pre-travel assessments provide: 

  • Up-to-date safety and security information
  • Destination-specific risk and threat analysis
  • Traveler-specific considerations (health conditions, demographics, etc.)
  • Emergency support contact information and protocols
  • Customized briefings for high-risk destinations 

Response Capabilities

Our 24/7 Global Assistance Center is staffed with crisis response professionals equipped to handle both emergency and non-emergency requests. From medical referrals to security evacuations, our team responds to a full spectrum of duty of care requirements. Medical support is managed through our specialist partners, while in-country security requirements are handled by our vetted partner network of security professionals. 

Partnerships & Coverage

We work closely with you to understand what is and isn’t covered by your existing insurance to avoid duplication and ensure you receive maximum value. For medical support, we maintain direct billing arrangements with major insurers and can establish alternative arrangements as needed. 

While insurers provide medical support, their response providers act as case managers primarily serving the insurer’s interests. Your travel risk management can come from any provider you choose. We can work with your insurer as a responder if desired, but a direct relationship with Sicuro Group ensures we work exclusively for you, not the insurance company. 

Contrary to common perception, large international companies often face greater regulatory challenges locally. Our differentiated model enables local companies that have demonstrated their capability to operate according to international standards such as PSC1. Our partner companies typically: 

  • Are established for 10+ years 
  • Have comprehensive insurance coverage 
  • Maintain contracts with other international organizations 
  • Utilize our tracking and intelligence systems 
  • Are managed by experienced security professionals from the US, UK, Europe, and other regions 

Our Middle East location is a strategic advantage—we operate from the center of regions that consistently require the highest levels of security support annually. With offices and operations throughout high-risk areas, our responders live and work in your regions of concern, providing real-time horizon scanning and regional expertise that cannot be replicated by providers based solely in low-risk environments. 

What sets Sicuro Group apart from other duty of care providers?

We are redefining the travel risk management industry by: 

Request a Consultation

Our security consultants are ready to discuss your Duty of Care needs and develop a tailored solution for your organization.

What to Expect

1. Initial Response

Within 4 hours, a security consultant will contact you to understand your needs

2. Security Assessment

We'll conduct a thorough assessment of your Duty of Care requirements

3. Custom Proposal

Receive a detailed support plan tailored to your specific needs

4. Seamless Implementation

Upon approval, we'll handle all onboarding and coordination

5. Ongoing Support

Get 24/7 access to our Global Assistance Center throughout your engagement

Contact Us

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    Direct Contact

    Compliance

    We emphasize ethical practices and adhere to global regulations, positioning us as a trustworthy partner for organizations worldwide including some of the largest Fortune 500 corporations, governments and international development efforts.

    Travel Risk Management

    Sicuro Group safeguards global organizations with integrated risk management solutions spanning 80+ countries.

    For over 15 years, our tech-enabled approach has protected Fortune 500 workforces through 24/7 monitoring, local expertise, and rapid emergency response, earning us a 94% client retention rate.

    Dubai HQ 24/7

    Contact No. +971 (4) 362 6378
    E-mail info@sicurogroup.com

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